Your data.Handled properly.
We collect the minimum we need to quote, build and support your project — nothing is sold, rented or traded.
Who is responsible for your data.
What we collect and why.
1. Information you give us
When you contact us, complete the project quiz or engage us for work, we may collect your name, business name, email address, phone number, country, project brief, budget range, timeline and any files or credentials you choose to share with us so we can deliver the project.
2. Information collected automatically
Our website stores your currency preference locally in your browser. We may also collect basic technical and analytics data — IP address, device and browser type, referring page and pages viewed — to keep the site secure and understand how it is used. We do not use advertising trackers.
3. Why we use it (lawful basis)
To respond to enquiries and prepare fixed-price quotes; to perform our contract with you and deliver, launch and support the project; to invoice and keep accounting records; to provide maintenance under a XorhVerse Care plan; and to comply with legal and regulatory obligations in the United Arab Emirates. We rely on your consent, the performance of a contract, our legitimate business interests and legal obligations, as applicable.
4. Marketing
We only send project updates and occasional studio news to clients and people who have asked to hear from us. Every message includes a way to opt out, and you can email hello@xorhverse.com at any time to be removed.
5. Sharing and processors
We never sell your data. We share it only with service providers that help us operate — hosting and cloud infrastructure, email, payment processing, analytics and project management tools — and only to the extent needed. Where a project uses third-party services in your own name (hosting, domains, SaaS, payment gateways), those providers handle data under their own terms. We may also disclose information where required by law or a competent authority.
6. International transfers
We operate from the United Arab Emirates and our providers may process data in other countries. Where data leaves the UAE, we take reasonable steps to ensure it is handled with an equivalent standard of protection.
7. Retention
Enquiries that do not become projects are kept for up to 24 months. Project, contract and invoicing records are kept for as long as required by UAE commercial and tax record-keeping rules, then deleted or anonymised. Project files and credentials are removed from our systems on request after handover.
8. Security
We use access controls, encrypted connections, reputable infrastructure providers and least-privilege access to credentials you share with us. No system is perfectly secure, so we ask clients to rotate any passwords or API keys shared with us once a project is handed over.
9. Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it where we are not required to keep it, object to or restrict certain processing, or withdraw consent. Email hello@xorhverse.com and we will respond within 30 days.
10. Children
Our services are for businesses. We do not knowingly collect data from anyone under 18.
11. Changes
We may update this policy as our services change. The version shown here is always current, with the last updated date at the top of the page.
Talk to a human about your data.
Email hello@xorhverse.com with “Privacy” in the subject line, or write to XORH VENTURES FZE LLC, BC-889111, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates.